Privacy policy

Who this covers

Inkhare is made by Mobile Tech Media, LLC, a Wyoming limited liability company. This policy covers the Inkhare mobile app on iPhone, iPad and Android, and this website.

What the app collects

Four things, all anonymous.

Product interaction events

To see which parts of the app get used and which do not. Not tied to your identity.

Approximate location, at country level

Derived from your IP address by our analytics service, for understanding where the app is used. Not tied to your identity.

A random identifier created when you install

So one device counts as one device. Not tied to your identity.

A report when something in the app fails, including a crash

So we can find breakages and fix them. A crash report includes the error and the technical trace of where in our code it happened. Not tied to your identity.

Product interaction events are things like: the app was opened, a painting was started, a painting was finished, how many regions were filled in a sitting. They carry no free text. Every property we set is a number, a fixed value from a short list, or the short name of one of the paintings that ships in the app. The analytics library also attaches ordinary technical context to each event, such as your device model, operating system version, language and time zone. That is a description of the phone, shared by millions of identical ones, and not an identifier for it: we do not collect your device's own identifier, and we could not tell one iPhone 15 from another.

The random install identifier is generated by the analytics library on your device. It is not your Apple ID, your Google account, your device's advertising identifier, or any hardware identifier. It is not shared with anyone and it is not used to build a profile of you. Deleting the app discards it, and a fresh install creates a new one unless your phone's own backup restores the old one.

Two of your settings are reported, once each, at the moment you choose them: whether you want reminders, and how much help you want while painting. Nothing else about how you have set the app up is sent, and neither report is tied to your identity. We send them because they are the only way to know whether the choices we offer are the right ones.

There are two kinds of failure report and they carry different things. The first kind says that one of a short list of expected things did not work: loading the library of paintings, loading a single painting, exporting an image to share, opening a link, or saving your progress. Each one also says which screen you were on. Those carry no message and no stack trace.

The second kind is a crash report, and it is new. When the app hits an error it did not expect, it sends the error's message and the technical trace of where in our code it happened, so we can find it and fix it. That trace describes our own program, not you: it names our files and functions. It carries nothing you wrote, because there is nothing in the app to write, and it carries no painting and no progress.

We told both app stores that Inkhare may collect crash reports before it collected any, so what the stores show you was already right rather than catching up afterwards. This paragraph is the moment it stopped being a promise about the future and started describing what the app does.

What the app does not collect

• No name, no email address, no phone number, no account of any kind
• No photos and no contacts
• No precise location
• No advertising identifier, and no cross app or cross site tracking
• Nothing you paint. No image you make, and no record of what any painting looks like when you are done with it

Who processes it

Analytics is processed by PostHog, on their hosting in the European Union. Data is encrypted in transit. They process it on our instructions and do not receive it for their own purposes. It is not sold, and it is not shared with anyone else.

Reminders

If you allow it, Inkhare can send you a reminder if you have not painted for a while. Reminders are scheduled by the app on your device, they never leave your device, and there is no push notification service behind them.

Reminders are optional. The app is completely usable without them, and declining costs you nothing. You can turn them off in Settings whether or not the system permission is still granted.

Working offline

Every painting that ships with Inkhare is bundled inside the app. Nothing is downloaded while you paint, and the app works with no connection at all. The only thing the app ever sends is the anonymous analytics described above, and it does that in the background when a connection is available.

Your phone's own backup

Inkhare stores your paintings, your progress and your settings in ordinary app storage on your device. We never send any of it anywhere and we hold no copy of it.

Your phone's own backup system, iCloud on iPhone and iPad or Google's backup on Android, may include that storage and restore it when you set up a new device. That backup is between you and Apple or Google, under their terms. We have no access to it and no control over it.

Saving and sharing a painting

When you save or share a finished painting, the app hands the image to your device's own share sheet. Where it goes from there is up to you and the app you send it to. Nothing is uploaded to us, because there is nowhere to upload it to.

If you save a painting to your photo library on iPhone or iPad, the system asks your permission to add a photo. Inkhare can only add the picture you chose to save. It cannot read your photo library.

Advertising

There is none. Not between paintings, not over the canvas, not at the end. There is no advertising software inside the app either. An automated check runs against every package the app depends on and fails the project if any advertising library reaches it, directly or through another dependency.

Your choices

• Turn reminders off in Settings at any time
• Delete the app. That removes everything it stored on your device and stops all collection immediately. If your phone has already backed the app up, see the section above; that copy lives in your Apple or Google account, not ours

We cannot delete past analytics events on request. There is no account, and there is no identifier you could give us that would let us find your events among everyone else's. That is a consequence of collecting as little as we do, and we would rather say so plainly than imply a control that does not exist.

Children

Inkhare is not directed to children under 13, and we do not knowingly collect anything from them. It is rated 4+ on the App Store and Everyone on Google Play, which describes its content, not its intended audience.

This website

This site records anonymous page views and anonymous interaction events, such as opening a store link or finishing the picture on the home page, through the same analytics service the app uses. Those events carry no free text and nothing that identifies you.

The analytics service is configured so that it stores nothing at all on your device: no cookie, no local storage, no session storage. That also means it cannot tell a returning visitor from a new one, which is a trade we made on purpose, and it is why there is no cookie banner here. There is nothing to ask you to consent to.

One thing is kept on your device, and it is not analytics: if you switch this site between light and dark, that preference is remembered in your browser so the page does not flip back on your next visit. It never leaves your device and we never see it.

The contact page has a form. If you use it, what you type is emailed to us and is not written to a database, because this site does not have one. That means your message and your email address live in our mailbox, the way any email you sent us would. We keep them only as long as we need to answer you. You can email us directly instead; the address is on the same page and it reaches the same place.

Changes

If this policy changes we will update the date at the top of this page. The current version is always the one here.

Contact

Questions about this policy go to [email protected].